Name: 
 

Practice Test 4 (Covers Chapters 8 and 9)



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Two types of system software are _____.
a.
application software and utility programs
c.
operating systems and utility programs
b.
Web browsers and application software
d.
operating systems and Web browsers
 

 2. 

A cross-platform program is one that runs _____.
a.
only on one operating system
c.
the same on multiple operating systems
b.
differently on every operating system
d.
differently on one operating system
 

 3. 

In a _____, a user types commands or presses special keys on the keyboard (such as function keys or key combinations) to enter data and instructions.
a.
command-line interface
c.
performance-monitor interface
b.
menu-driven interface
d.
graphical user interface (GUI)
 

 4. 

With a _____, users interact with menus and visual images such as icons, buttons, and other objects to issue commands.
a.
command-line interface
c.
performance-monitor interface
b.
menu-driven interface
d.
graphical user interface (GUI)
 

 5. 

PDAs, smart phones, and other small computing devices often use a _____ operating system.
a.
single user/single tasking
c.
multiuser
b.
single user/multitasking
d.
multiprocessing
 

 6. 

Networks, midrange servers, mainframes, and supercomputers allow hundreds to thousands of users to connect at the same time, and thus are _____.
a.
single user
c.
multiuser
b.
single processing
d.
multiprocessing
 
 
i0080000.jpg
 

 7. 

With virtual memory, which is illustrated in the accompanying figure, the technique of swapping items between memory and storage, called _____, is a time consuming process for the computer.
a.
logging
c.
spooling
b.
paging
d.
booting
 

 8. 

A(n) _____ is a communications line between a device and the processor.
a.
disk operating system line (DOS)
c.
interrupt request line (IRQ)
b.
preemptive multitasking line (PMT)
d.
fault-tolerant computer line (FTC)
 

 9. 

_____ is the process of encoding data and information into an unreadable form.
a.
Encryption
c.
Transmission
b.
Formatting
d.
Spooling
 

 10. 

Utility programs included with most operating systems provide all of the following functions except _____.
a.
managing files and viewing graphics files
b.
uninstalling programs and diagnosing problems
c.
removing viruses and compressing files
d.
backing up files and defragmenting disks
 

 11. 

Windows XP includes a file manager called _____.
a.
Windows Picture and Fax Viewer
c.
DriveSpace
b.
Windows Explorer
d.
Dr. Watson
 

 12. 

Windows XP includes an image viewer called _____.
a.
Windows Picture and Fax Viewer
c.
DriveSpace
b.
Windows Explorer
d.
Dr. Watson
 

 13. 

Windows XP includes the diagnostic utility, _____, which diagnoses problems as well as suggests courses of action.
a.
Windows Picture and Fax Viewer
c.
DriveSpace
b.
Windows Explorer
d.
Dr. Watson
 

 14. 

Screen savers originally were developed to prevent a problem called _____, in which images could be permanently etched on a monitor’s screen.
a.
thrashing
c.
ghosting
b.
paging
d.
hacking
 

 15. 

The _____ is an upgrade to Windows Millennium Edition.
a.
Windows XP Home Edition
c.
Windows XP Professional
b.
Windows XP Tablet PC Edition
d.
Windows XP 64-Bit Edition
 

 16. 

_____ is an upgrade to Windows 2000 Professional.
a.
Windows XP Home Edition
c.
Windows XP Professional
b.
Windows XP Tablet PC Edition
d.
Windows XP 64-Bit Edition
 

 17. 

The two most popular GUIs available for _____ are GNOME and KDE.
a.
DOS
c.
Mac OS X
b.
Windows XP
d.
Linux
 

 18. 

Examples of network operating systems include all of the following except _____.
a.
Windows Server 2003
c.
DOS and Windows XP
b.
NetWare and Solaris
d.
UNIX and Linux
 

 19. 

The Windows Server 2003 family includes _____ for the typical small- to medium-sized business network.
a.
Windows Server 2003, Standard Edition
b.
Windows Server 2003, Enterprise Edition
c.
Windows Server 2003, Datacenter Edition
d.
Windows . Server 2003, Web Edition
 

 20. 

A _____ is a program that acts without a user’s knowledge and deliberately alters a computer’s operations.
a.
malicious-logic program
c.
system software program
b.
utility program
d.
diagnostic program
 

 21. 

A _____ does not replicate itself to other computers.
a.
virus
c.
Trojan horse
b.
worm
d.
all of the above
 

 22. 

_____ is a program placed on a computer without the user’s knowledge or consent that secretly collects information about the user, sometimes relating to Web browsing habits.
a.
Spyware
c.
Spam
b.
A pop-up ad
d.
A filter
 

 23. 

_____ is a program that removes or blocks certain items from being displayed.
a.
Spyware
c.
Spam
b.
A pop-up ad
d.
A filter
 

 24. 

Compressed files, sometimes called _____.
a.
ripped files, usually have a .rip extension
b.
tipped files, usually have a .tip extension
c.
dipped files, usually have a .dip extension
d.
zipped files, usually have a .zip extension
 

 25. 

_____ can serve as sending and receiving devices in a communications system.
a.
Mainframe computers and servers
b.
Desktop computers and notebook computers
c.
Tablet PCs and PDAs
d.
All of the above
 

 26. 

_____ is a conversation that takes place over the Internet using a telephone connected to a desktop computer, mobile computer, or mobile device.
a.
A chat room
c.
Internet telephony
b.
A newsgroup
d.
An online meeting
 

 27. 

A GPS receiver is a handheld, mountable, or embedded device that contains all of the following except a(n) _____.
a.
radio receiver
c.
floppy disk
b.
antenna
d.
processor
 

 28. 

_____ allows users to share documents with others in real time.
a.
An online meeting
c.
Voice mail
b.
Internet telephony
d.
Internet printing
 

 29. 

Groupware is a component of a broad concept called _____, which includes network hardware and software that enables group members to communicate, manage projects, schedule meetings, and make decisions.
a.
public Internet access
c.
Web services
b.
workgroup computing
d.
short message service
 

 30. 

Businesses are the primary users of _____ because this technology provides a means for departments to communicate with each other, suppliers, vendors, and with clients.
a.
groupware
c.
global positioning systems
b.
Web services
d.
short message services
 

 31. 

Most businesses use a standard, such as _____, that defines how data transmits across telephone lines or other means.
a.
PCS (Personal Communications Services)
b.
EFT (Electronic Funds Transfer)
c.
PDS (Public Data Services)
d.
EDI (Electronic Data Interchange)
 

 32. 

A _____ is a legal agreement that permits users to install software on multiple computers, usually at a volume discount.
a.
network license
c.
peer license
b.
server license
d.
site license
 

 33. 

A _____ is a network that connects computers and devices in a limited geographical area, such as a home, school computer laboratory, or office building.
a.
local area network (LAN)
c.
wide area network (WAN)
b.
metropolitan area network (MAN)
d.
variable area network (VAN)
 

 34. 

Each computer or device on a local area network, called a _____, often shares resources such as printers, large hard disks, and programs.
a.
hub
c.
token
b.
server
d.
node
 

 35. 

A _____ is a high-speed network that connects networks in an area such as a city or town and handles the bulk of communications activity across that region.
a.
local area network (LAN)
c.
wide area network (WAN)
b.
metropolitan area network (MAN)
d.
variable area network (VAN)
 

 36. 

A file server is a dedicated server that _____.
a.
stores and manages files
c.
stores and provides access to a database
b.
manages printers and print jobs
d.
manages network traffic (activity)
 

 37. 

A print server is a dedicated server that _____.
a.
stores and manages files
c.
stores and provides access to a database
b.
manages printers and print jobs
d.
manages network traffic (activity)
 
 
i0400000.jpg
 

 38. 

On a _____, such as that illustrated in the accompanying figure, all of the computers and devices (nodes) on the network connect to a central device.
a.
bus network
c.
star network
b.
ring network
d.
token ring network
 

 39. 

On a network such as the one illustrated in the accompanying figure, if one node fails _____.
a.
only that node is affected
b.
only the nodes before that node are affected
c.
only the nodes after that node are affected
d.
all the nodes are affected
 

 40. 

_____ has been adopted as a network standard for Internet communications.
a.
Ethernet
c.
TCP/IP
b.
token ring
d.
802.11
 

 41. 

The technique of breaking a message into individual packets, sending the packets along the best route available, and then reassembling the data is called _____.
a.
packet catching
c.
packet switching
b.
packet building
d.
packet swapping
 

 42. 

One popular use of the _____ standard is in public Internet access points that offer mobile users the ability to connect to the Internet with their wireless computers and devices.
a.
Ethernet
c.
TCP/IP
b.
token ring
d.
Wi-Fi
 

 43. 

Although _____ are not a type of standard telephone line, they are very popular ways for the home user to connect to the Internet.
a.
ISDN lines
c.
T-carrier lines
b.
DSL
d.
cable television (CATV) lines
 

 44. 

DSL is much _____ data transfer rates.
a.
harder to install than ISDN and provides much slower
b.
harder to install than ISDN but provides much faster
c.
easier to install than ISDN but provides much slower
d.
easier to install than ISDN and provides much faster
 

 45. 

The most popular T-carrier line is the _____.
a.
T1 line
c.
T3 line
b.
T2 line
d.
T4 line
 

 46. 

A T3 line is _____.
a.
slower than a T1 line and quite expensive
b.
slower than a T1 line but quite inexpensive
c.
equal in speed to 28 T1 lines but quite expensive
d.
equal in speed to 28 T1 lines and quite inexpensive
 

 47. 

For data transmission to occur, _____ of a standard telephone line must have a dial-up modem.
a.
only the sending end
c.
both the sending and receiving ends
b.
only the receiving end
d.
neither the sending nor receiving end
 

 48. 

Types of wired home networks include all of the following except _____.
a.
Ethernet
c.
powerline cable
b.
Wi-Fi
d.
phoneline
 

 49. 

_____ is an electrical disturbance that can degrade communications.
a.
Latency
c.
Coax
b.
Noise
d.
Hub
 

 50. 

Broadcast radio is _____ susceptible to noise than physical transmission media but it provides flexibility and portability.
a.
slower and more
c.
faster and more
b.
slower and less
d.
faster and less
 

True/False
Indicate whether the sentence or statement is true or false.
 

 51. 

System software serves as the interface between the user, the application software, and the computer’s hardware.
 

 52. 

In most cases, the operating system is installed and resides on a computer’s floppy disk.
 

 53. 

All sizes of computers typically use the same operating system.
 

 54. 

Regardless of the size of the computer, most operating systems provide similar functions.
 

 55. 

When turning on a computer that has been powered off completely, users are performing a warm boot.
 

 56. 

When a computer is turned on, the charge of electricity causes the processor chip to reset itself and find the ROM chip(s) that contains the BIOS.
 

 57. 

Most users today work with a graphical user interface.
 

 58. 

To make a program active in Windows XP, click its program button on the taskbar.
 

 59. 

A multiuser operating system always processes jobs on a first-come, first-served basis.
 

 60. 

Items sometimes are placed in buffers because the processor operates at a much slower rate of speed than peripheral devices.
 

 61. 

Operating systems rarely provide a means to establish Internet connections.
 

 62. 

Few operating systems include any utility programs.
 

 63. 

An uninstaller deletes files and folders from the hard disk, as well as removes program entries from the system files.
 

 64. 

Fragmentation speeds up disk access and thus the performance of the entire computer.
 

 65. 

Instead of backing up to a local disk storage device, some users opt to back up their files using online storage.
 

 66. 

Ghosting is a severe problem with today’s displays.
 

 67. 

Device-independent operating system run only on a specific type or make of computer.
 

 68. 

An upgrade usually costs more than purchasing an entire operating system.
 

 69. 

Application software is said to be downward compatible, meaning it will run on a new version of an operating system.
 

 70. 

DOS is widely used today because it offers a graphical user interface and can take full advantage of modern 32-bit personal computer processors.
 

 71. 

Windows XP Media Center Edition includes all of the features of Windows XP Professional and is designed for Media Center PCs.
 

 72. 

Like other operating systems, Linux is proprietary software.
 

 73. 

The difference between stand-alone operating systems that include networking capabilities and network operating systems is that network operating systems are designed specifically to support all sizes of networks, including medium- to large-sized businesses and Web servers.
 

 74. 

The Windows Server 2003 family includes Windows Server 2003, Web Edition for Web server and Web hosting businesses.
 

 75. 

In addition to being a stand-alone operating system, UNIX also is a network operating system.
 

 76. 

Solaris manages only low-traffic accounts because it does not incorporate the security necessary for Web transactions.
 

 77. 

The latest version of Palm OS includes improved security for data transmission, allows for biometric identification, and supports the use of smart cards.
 

 78. 

Spyware often enters a computer as a result of a user installing a new program.
 

 79. 

Some schools, libraries, and parents use spyware to restrict access to minors.
 

 80. 

Uploading and downloading compressed files to and from the Internet increases the file transmission time.
 

 81. 

Some operating systems such as Windows XP include uncompress capabilities.
 

 82. 

Some personal computer maintenance utilities continuously monitor a computer while it is used and repair problems before they occur.
 

 83. 

Today, only large computers have communications capabilities.
 

 84. 

All cybercafés also are hot spots.
 

 85. 

During an online meeting, participants have the ability to open a separate window and type messages to one another.
 

 86. 

The Internet is the world’s largest WLAN.
 

 87. 

Examples of networking software that support P2P are Gnutella and Kazaa, which allow users to swap MP3 music files on the Web.
 

 88. 

Bus networks are unpopular on LANs because they are expensive and difficult to install.
 

 89. 

An intranet essentially is a small version of the Internet that exists within an organization.
 

 90. 

Gigabit Ethernet provides high speeds of transmission, with transfer rates of 1 Gbps (1 billion bits per second).
 

 91. 

Because Bluetooth requires line-of-sight transmission, some industry experts predict that infrared technology will replace Bluetooth.
 

 92. 

Using a dial-up line to connect computers costs more than making a regular telephone call.
 

 93. 

Dedicated lines can be either analog or digital.
 

 94. 

The word, modem, is derived from the combination of the words, modulate, to convert into a digital signal and, demodulate, to convert a digital signal into an analog signal.
 

 95. 

Some hubs include routers; that is, the hub receives data from many directions and then forwards it to one or more destinations.
 

 96. 

A phoneline network is a network that uses the same lines that bring electricity into the house.
 

 97. 

Baseband media transmits multiple signals simultaneously.
 

 98. 

Ethernet and token ring LANs often use physical transmission media.
 

 99. 

3G (third generation), which is a category of cellular transmissions, transmit digital data at speeds from 144 Kbps to 2.4 Mbps.
 

 100. 

Microwave transmission is used in environments where installing physical transmission media is easy and where line-of-sight transmission is unavailable.
 



 
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