Name: 
 

CIS 110 FA 2008



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 
 
nar001-1.jpg
Figure 1-5
 

 1. 

A storage device like the one in Figure 1-5 ____.
a.
enters data or instructions into a computer
b.
sends and receives data, instructions and information to and from one or more computers
c.
records (writes) and/or retrieves (reads) items to and from storage media
d.
conveys information to one or more people
 
 
nar002-1.jpg
Figure 1-2
 

 2. 

As shown in Figure 1-2, a(n) ____ is a collection of devices connected together via communications devices and transmission media.
a.
network
c.
Internet
b.
cycle
d.
synergy
 

 3. 

A(n) ____ is recorded audio stored on a Web site that can be downloaded to a computer or a portable digital audio player.
a.
blog
c.
chat
b.
podcast
d.
videoconference
 
 
nar003-1.jpg
Figure 1-1
 

 4. 

With a ____, such as that pictured in Figure 1-1, you interact with software using text, graphics, and visual images.
a.
command line interface (CLI)
c.
menu driven interface (MDI)
b.
graphical user interface (GUI)
d.
voice oriented interface (VOI)
 

 5. 

A(n) ____ is someone who develops software or writes the instructions that direct the computer to process data into information.
a.
director
c.
programmer
b.
program manager
d.
user
 

 6. 

____ computers use a Macintosh operating system (Mac OS X).
a.
Apple
c.
PC-compatible
b.
PC
d.
All of the above
 

 7. 

Some ____ are industry-specific computers that often are used by mobile employees, such as parcel delivery people.
a.
handheld computers
c.
PDAs
b.
Tablet PCs
d.
smart phones
 

 8. 

____ provide personal organization functions such as a calendar, appointment book, address book, calculator, and notepad.
a.
Handheld computers
c.
PDAs
b.
Tablet PCs
d.
Smart phones
 

 9. 

Offering the convenience of one-handed operation, a ____ is an Internet-enabled telephone.
a.
handheld computer
c.
PDA
b.
Tablet PC
d.
smart phone
 

 10. 

A(n) ____ controls access to the hardware, software, and other resources on a network and provides a centralized storage area for programs, data, and information.
a.
handheld
c.
server
b.
PCX
d.
client
 

 11. 

A(n) ____ is a large, expensive, powerful computer that can handle hundreds or thousands of connected users simultaneously.
a.
supercomputer
c.
midrange PC
b.
mainframe
d.
client
 

 12. 

Examples of power users include all of the following except ____.
a.
sales representatives
c.
desktop publishers
b.
engineers and scientists
d.
architects and graphic artists
 

 13. 

A category of user, called a(n) ____ user, requires the capabilities of a powerful desktop computer, called a workstation.
a.
power
c.
SOHO
b.
mobile
d.
large business
 

 14. 

People access ____ Web sites to file taxes, apply for permits and licenses, pay parking tickets, buy stamps, report crimes, apply for financial aid, and renew vehicle registrations and driver’s licenses.
a.
education
c.
industry
b.
government
d.
finance
 

 15. 

Investors often use ____ investing to buy and sell stocks and bonds ¯ without using a broker.
a.
dynamic
c.
managed
b.
database-driven
d.
online
 
 
nar006-1.jpg
Figure 2-1
 

 16. 

A(n) ____, such as that illustrated in Figure 2-1, is a program that finds Web sites and Web pages.
a.
search engine
c.
chat room
b.
Web server
d.
online auction
 
 
nar007-1.jpg
Figure 2-5
 

 17. 

The purpose of a(n) ____ Web site as shown in Figure 2-5 is to convince the reader of the validity of a cause, opinion, or idea.
a.
entertainment
c.
advocacy
b.
news
d.
informational
 

 18. 

A(n) ____ Web site as shown in Figure 2-5 uses a diary or journal format to reflect the interests, opinions, and personalities of the author and sometimes site visitors.
a.
news
c.
advocacy
b.
blog
d.
business/marketing
 

 19. 

Most ____ as shown in Figure 2-5 are open to modification by the general public.
a.
blogs
c.
portals
b.
content aggregators
d.
wikis
 

 20. 

MP3 format ____ much of the original quality of the sound.
a.
increases an audio file to about ten times its original size, and destroys
b.
increases an audio file to about ten times its original size, but preserves
c.
reduces an audio file to about one-tenth its original size, and preserves
d.
reduces an audio file to about one-tenth its original size, but destroys
 

 21. 

A customer visits an online business through its ____, which contains product descriptions, graphics, and a shopping cart.
a.
electronic storefront
c.
online auction
b.
data warehouse
d.
chat room
 

 22. 

A mailing list is a ____.
a.
Web-based discussion group that does not require a newsreader
b.
collection of files including text, graphics, and audio clips
c.
newsgroup that requires a user name and password to participate
d.
group of e-mail names and addresses given a single name
 

 23. 

____ is a location on an Internet server that permits users to have real-time, typed conversations with each other.
a.
E-mail
c.
FTP
b.
A chat room
d.
A home page
 

 24. 

The major carriers of traffic on the Internet are known collectively as the Internet ____.
a.
guidepost
c.
superhighway
b.
resource matrix
d.
backbone
 

 25. 

Many Web page addresses begin with ____, which stands for Hypertext Transfer Protocol, a set of rules that defines how pages transfer on the Internet.
a.
htm://
c.
html://
b.
http://
d.
Either A or C
 

 26. 

A(n) ____ is a collaborative Web site that allows users to add to, modify, or delete the Web site content via their Web browser.
a.
portal
c.
Blog
b.
wiki
d.
content aggregator
 

 27. 

A(n) ____ is a real-time typed conversation that takes place on a computer.
a.
confab
c.
URL
b.
chat
d.
VoIP
 

 28. 

The Windows Sidebar displays ____, or mini-programs, for performing everyday tasks.
a.
menus
c.
gadgets
b.
thumbnails
d.
toolbars
 

 29. 

The ____ displays information about open programs, folders, and files on a horizontal bar at the bottom of the desktop.
a.
taskbar
c.
menu bar
b.
toolbar
d.
Quick Launch toolbar
 

 30. 

Some editions of Windows Vista support a new graphical-user interface feature called ____ that enhances the transparency of the Start menu, taskbar, windows, and dialog boxes.
a.
Windows Flip
c.
live taskbar thumbnails
b.
Windows Flip 3D
d.
Windows Aero
 

 31. 

If the mouse pointer changes to mc031-1.jpg, then you ____.
a.
can select an object or choose a command
b.
can perform operations, though Windows or another program is busy
c.
can type, select, insert, or edit text
d.
can click to jump to another location, such as a Help topic or Web page
e.
can resize the window by dragging its border
 

 32. 

If the mouse pointer changes to mc032-1.jpg, then you ____.
a.
can select an object or choose a command
b.
can perform operations, though Windows or another program is busy
c.
can type, select, insert, or edit text
d.
can click to jump to another location, such as a Help topic or Web page
e.
can resize the window by dragging its border
 

 33. 

The Windows Photo Gallery displays ____ which show the contents of files that contain pictures or images.
a.
icons
c.
accessories
b.
buttons
d.
thumbnails
 

 34. 

When you open more than one program at a time, you are ____.
a.
pointing
c.
resizing
b.
multitasking
d.
switching tasks
 

 35. 

To adjust both the height and width of an open window, you point to the ____ and then drag.
a.
title bar
c.
lower-right corner border
b.
right border
d.
middle of the window
 

 36. 

Which of the following keys is a standard keyboard shortcut for canceling an operation or backing up a step?
a.
[Alt][F4]
c.
[Enter]
b.
[Ctrl][S]
d.
[Esc]
 

 37. 

____ are characteristics or settings of a component of the graphical user interface.
a.
icons
c.
properties
b.
thumbnails
d.
keywords
 

 38. 

To scroll from left to right, you use the ____.
a.
horizontal scroll bar
c.
title bar
b.
vertical scroll bar
d.
window border
 
 

nar010-1.jpg
 

 39. 

In the figure above, you can drag the ____ to scroll down a large distance.
a.
up scroll arrow
c.
vertical scroll box
b.
down scroll arrow
d.
vertical scroll bar
 

 40. 

A file is ____.
a.
a collection of stored electronic data
b.
the hierarchy of folders on a disk
c.
the strategy you use for organizing folders
d.
the search results that Windows displays using your search criteria
 

 41. 

Windows provides the ____ folder in which you can create folders and subfolders for saving and storing your files.
a.
Computer
c.
Favorites
b.
Documents
d.
Recycle Bin
 

 42. 

If your computer has a 350 GB hard disk, then there are approximately 350 ____ bytes of storage space on the hard disk.
a.
thousand
c.
billion
b.
million
d.
trillion
 

 43. 

If you create a graphics image that is 720 KB in size, then the file that contains that graphics image takes up approximately 720 ____ bytes of storage space on a disk.
a.
thousand
c.
billion
b.
million
d.
trillion
 
 

nar011-1.jpg
 

 44. 

The name of the window shown in Figure B-2 is the ____.
a.
Computer window
c.
Search window
b.
Quest Specialty Travel window
d.
Tours window
 

 45. 

In the figure above, Tour Brochures, Tour Calendars, Tour Proposals, and Niue Tour Proposal are located in the ____ folder.
a.
Tours
c.
Computer
b.
Documents
d.
Public
 

 46. 

In the figure above, the ____ on the left side of the window contains links to the Documents, Pictures, and Music folders.
a.
Details Pane
c.
Navigation Pane
b.
Files List
d.
Preview Pane
 

 47. 

Making changes to the contents of a file, such as changing the text in a WordPad document, is called ____.
a.
copying
c.
editing
b.
moving
d.
multitasking
 

 48. 

If you open a file, make changes to the document in the file, and then save the document under the same filename, what happens to the original file?
a.
The original file remains unchanged.
b.
The original file is moved to another folder and stored as a backup copy.
c.
The original file is put in the Recycle Bin to make space for the new copy of the file.
d.
The original file is replaced with a new copy of the same file with the changes you’ve made.
 

 49. 

If you enter the search criteria report in the Start menu’s Start Search box, Windows will find all files that have the word report:
a.
only at the beginning of the filename
c.
anywhere in the filename
b.
only at the end of the filename
d.
none of the above
 

 50. 

If you enter the search criteria “tour brochure” (with the quotation marks) in the Start menu’s Start Search box, Windows will find all files that have filenames which contain:
a.
only the word tour
b.
only the word brochure
c.
the word tour and the word brochure anywhere in the filename
d.
the exact phrase tour brochure
 

True/False
Indicate whether the statement is true or false.
 

 51. 

Data conveys meaning and is useful to one or more people.
 

 52. 

Communications has become an essential element of the information processing cycle.
 

 53. 

Widely used input devices are a printer, a monitor, and speakers.
 

 54. 

Application software consists of the programs that control or maintain the operations of the computer and its devices.
 

 55. 

When you buy a computer, it usually has some software preinstalled on its hard disk.
 
 
nar004-1.jpg
Figure 1-3
 

 56. 

The most popular type of mobile computer is the desktop computer like the one in Figure 1-3.
 
 
nar005-1.jpg
Figure 1-4
 

 57. 

A handheld computer like the one in Figure 1-4 is a computer small enough to fit in one hand while you operate it with the other hand.
 

 58. 

Most major corporations use supercomputers for daily business activities.
 

 59. 

The accounting department in a large business uses desktop publishing software to prepare marketing literature.
 

 60. 

Employees who telecommute have rigid work schedules so they cannot combine work and personal responsibilities.
 

 61. 

With online investing, the transaction fee for each trade usually is much more than when trading through a broker.
 

 62. 

No single person, company, institution, or government agency controls or owns the Internet.
 

 63. 

An ISP (Internet service provider) is a regional or national access provider.
 

 64. 

To browse the Web, you need a computer that is connected to the Internet and that has a Web browser.
 

 65. 

An entertainment Web site contains factual information.
 

 66. 

Most Web pages include only formatted text and links.
 

 67. 

Streaming allows users to access and use a file while it is transmitting.
 

 68. 

Video files seldom are compressed because they are quite small in size.
 

 69. 

The first step in Web publishing is to plan a Web site.
 

 70. 

Just as you address a letter when using the postal system, you must address an e-mail message with the e-mail address of your intended recipient.
 

 71. 

A rule of netiquette is to read the FAQ (frequently asked questions), if one exists.
 

 72. 

Although Windows uses preset, or default, settings for the desktop, you can change those settings to suit your needs.
 

 73. 

All menu options display a dialog box.
 

 74. 

If you don’t see scroll bars in a window, then Windows is displaying all of the window’s contents.
 

 75. 

File management refers to the strategy and tools that you use to organize and maintain your files.
 

 76. 

You do not need to save a document before you completely shut down your computer because a copy of that document is permanently stored in RAM.
 

 77. 

If you make a typing mistake while entering text in a document, you can use the Esc key to delete the character that you just typed.
 

 78. 

After you save a document to a file on disk, the program you are using automatically assigns a file extension to the filename you provide.
 

 79. 

You can navigate from one folder to another using the Navigation Pane, but you cannot use the Address Bar to navigate from one folder to another.
 

 80. 

You can use Boolean filters to specify multiple search criteria.
 

Completion
Complete each statement.
 

 81. 

_________________________ entails having knowledge and understanding of computers and their uses.
 

 

 82. 

A(n) _________________________ is anyone who communicates with a computer or utilizes the information it generates.
 

 

 83. 

A computer keeps data, instructions, and information on _________________________.
 

 

 84. 

The _________________________, which is one of the more popular services on the Internet, contains billions of documents called Web pages.
 

 

 85. 

_________________________ is a series of instructions that tells a computer what to do and how to do it.
 

 
 
nar005-1.jpg
Figure 1-4
 

 86. 

As shown in Figure 1-4, a(n) _________________________ is a computing device small enough to be held in your hand.
 

 

 87. 

A(n) _________________________ computer is a special-purpose computer that functions as a component in a larger product.
 

 

 88. 

An increasing number of employees and students are _________________________, who work on a computer while away from a main office or school.
 

 

 89. 

The ____________________ is a worldwide collection of networks that links millions of businesses, government agencies, educational institutions, and individuals.
 

 
 
nar008-1.jpg
Figure 2-2
 

 90. 

A(n) ____________________, such as that illustrated in Figure 2-2, is application software that allows users to access and view Web pages.
 

 
 
nar009-1.jpg
Figure 2-4
 

 91. 

As represented in Figure 2-4, ____________________ is a business transaction that occurs over an electronic network such as the Internet.
 

 

 92. 

You use a(n) ____________________ to create, send, receive, forward, store, print, and delete e-mail messages.
 

 

 93. 

A(n) ____________________ is a combination of a user name and domain name that identifies a user so he or she can receive Internet e-mail.
 

 

 94. 

A popular Web-based type of discussion group that does not require a newsreader is a(n) ____________________.
 

 

 95. 

If a window is not large enough to display all the contents of the window, you can use the window’s ____ to adjust your view.
 

 

 96. 

A computer’s ____ is a built-in, high-capacity, high-speed storage medium for all the software, folders, and files on the computer.
 

 

 97. 

A(n) ____ is a container for a group of related files.
 

 

 98. 

A folder can contain other folders, called ____, to help organize files into smaller groups.
 

 

 99. 

A(n) ____ is a link that gives you quick access to a folder, file, or Web site.
 

 

 100. 

A(n) ____ is the storage term used to identify the amount of space used by one character on disk or in RAM (memory).
 

 

Matching
 
 
Identify the letter of the choice that best matches the phrase or definition.
a.
Video
f.
search engine
b.
chat client
g.
e-mail program
c.
IM
h.
TLD
d.
Portal
i.
link
e.
Newsreader
j.
DSL
 

 101. 

Provides high-speed Internet connections using regular telephone lines.
 

 102. 

To activate one of these on a Web page, you point to it and then press the left mouse button
 

 103. 

Internet access providers typically supply this as a standard part of the Internet access services
 

 104. 

This identifies the type of organization associated with a domain
 

 105. 

Displays a list of hits that contain the text for which you are looking
 

 106. 

Web site that offers a variety of Internet services from a single location
 

 107. 

Use this kind of program to participate in a newsgroup
 

 108. 

You connect through this in order to start a chat session
 

 109. 

Some of these services support voice and video conversations
 

 110. 

Consists of full-motion images that are played back at various speeds.
 
 
Match each desktop component with the description that best describes it.
a.
Windows Sidebar
d.
Quick Launch
b.
Icon
e.
Recycle Bin
c.
Taskbar
 

 111. 

A desktop image that represents a component of the graphical user interface
 

 112. 

A desktop object that contains gadgets
 

 113. 

A toolbar for displaying the desktop, switching between open windows, and opening Internet Explorer
 

 114. 

The desktop component that displays the Start menu button and buttons for open programs
 

 115. 

Where Windows stores folders and files deleted from a hard disk
 
 
Match each term with the correct definition or description below.
a.
search criteria
b.
subfolder
c.
drive
d.
file extension
e.
removable storage
 

 116. 

a folder contained within another folder
 

 117. 

one or more pieces of information that helps Windows locate the file you want
 

 118. 

a physical location for storing files
 

 119. 

a set of characters at the end of the filename used to identify the type of file
 

 120. 

storage media that you can easily transfer from one computer to another
 



 
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